Shipping & Returns

Worldwide express shipping from Sialkot, Pakistan — and a clear, honest 14-day return policy.

Shipping

From Sialkot to Your Door

Every order is packed and dispatched from our facility in Sialkot, Punjab, Pakistan within 2–4 business days of confirmation. Domestic orders within Pakistan arrive in 2–5 business days via TCS or Leopards Courier. International orders travel express in 5–10 business days via DHL, FedEx, UPS or TNT — tracked door to door.

You'll receive a tracking number by email within 24 hours of dispatch, so you can follow your parcel the whole way. We ship to over 30 countries; if yours isn't listed at checkout, message us and we'll set it up.

International shipments are sent duties unpaid — any customs duties, VAT or import fees charged by your destination country are the customer's responsibility, and we declare all values accurately. Shipping costs are quoted individually with every order — domestic and international — and bulk orders qualify for discounted express rates, which we include in your quote.

GAGA SPORTS parcels ready for worldwide express dispatch
2–4 daysDispatch from Sialkot
5–10 daysInternational express
QuotedShipping cost in every quote
30+Countries delivered to
Returns

14-Day Returns & Exchanges

If something isn't right, you can return unworn, unwashed items with original tags attached within 14 days of delivery. Exchanges for a different size follow the same 14-day window — message us on WhatsApp or email us your order number first so we can reserve your replacement size.

Return shipping costs are the customer's responsibility unless the item arrived faulty or incorrect, in which case we cover the return and send a replacement or full refund. Refunds are issued to the original payment method within 5–10 business days of the returned item arriving and being checked at our facility.

Final sale: custom, personalised and bulk orders cannot be returned or exchanged once the pre-production sample has been approved — these pieces are made specifically for you. If bulk goods materially deviate from the approved sample, we'll work with you to make it right.

Return Conditions

To be eligible, returned items must meet all of the following:

  • Returned within 14 days of delivery
  • Unworn, unwashed and free of odours
  • Original tags and packaging attached
  • Not a custom, personalised or sale item
  • Accompanied by your order number
We're here to help

Questions About an Order?

Tracking stuck, size unsure, or planning a bulk run? Talk to a real person — we normally reply within one business day.