Last updated: January 2026
This policy explains what personal information GAGA SPORTS collects when you browse our website, place an order or contact us, and what we do with it. By using this site you agree to the practices described below. If you do not agree, please do not use the site.
Information We Collect
When you place an order we collect the details needed to fulfil it: your name, delivery and billing address, email address, phone number and the contents of your order. When you contact us — through our form, email or WhatsApp — we keep the information you send, including any tech packs, artwork or size requirements you share for custom projects.
We also collect basic technical data automatically, such as your IP address, browser type, device type and the pages you visit. This information is used in aggregate to keep the site running smoothly and to understand what our visitors find useful.
How We Use Your Information
We use your information to process and ship orders, send tracking updates, handle returns and exchanges, and answer your enquiries. For custom and wholesale projects, we use the details you provide to prepare quotes, produce samples and communicate approvals.
We may also use your email to send order-related messages, and — only if you have subscribed to our newsletter — occasional marketing emails. You can unsubscribe from marketing at any time using the link in any email; transactional messages about your order will still be sent.
Cookies & Tracking
Our site uses cookies and similar storage to keep essential features working, such as remembering the items in your cart between visits and remembering your preferences. These are necessary for the site to function and cannot easily be switched off.
We may also use analytics tools to understand traffic patterns, such as which pages are visited most and where visitors come from. You can block or delete cookies in your browser settings, though some parts of the site — including the cart — may not work correctly afterwards.
Payment Information
Card and PayPal payments are handled by our payment processors. We do not store complete card numbers or security codes on our own systems. When you pay by bank transfer, we receive only the payment confirmation sent by your bank.
Payment details are used solely to complete your purchase and to meet our accounting and record-keeping obligations.
Sharing With Third Parties
We share your information only with the parties needed to run the business. Couriers such as DHL, FedEx, UPS, TNT, TCS and Leopards receive your name, address and phone number to deliver your parcel. Payment processors receive the information required to charge and confirm your payment.
We do not sell your personal information. We may share data with service providers who help us operate the site or our business, and we may disclose information where required by law or to protect our legal rights.
Data Retention
We keep order and invoice records for as long as needed for accounting, tax and warranty purposes. Enquiry messages are kept only as long as they remain relevant to an active project or order. You can ask us to delete your personal data at any time, subject to the records we are legally required to keep.
Your Rights
Depending on where you live, you may have the right to access the personal data we hold about you, request corrections, ask for deletion, object to certain processing, or request your data in a portable format. To exercise any of these rights, email us at admin@gagawear.com and we will respond within a reasonable period.
Security
We take reasonable technical and organisational steps to protect your information — including encrypted connections on this site, restricted access to customer records, and vetted third-party processors. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International Transfers
We are based in Sialkot, Pakistan, and serve customers worldwide. Your information may be processed in Pakistan or in the country of a courier or payment processor. By using our site and placing an order, you understand that your data may be transferred to and handled in countries with different data protection rules than your own.
Children's Privacy
Our products and site are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, contact us and we will delete it.
Changes To This Policy
We may update this policy from time to time to reflect changes in our practices, services or legal obligations. The "last updated" date at the top of this page shows the most recent revision. Continued use of the site after changes means you accept the updated policy.
Contact Us
Questions about this policy or your personal data? Email us at admin@gagawear.com or message us on WhatsApp at +92 331 664 3890. We're happy to help.